Mollie & Fred Reviews

4.8 Rating 2,133 Reviews

98 %

of reviewers recommend Mollie & Fred

4.8

Based on 2,133 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

01522 412108

Location:

Mollie And FredUnit 5 Hereward Business Centre296 Newark RoadNorth HykehamLincoln
Lincolnshire
LN6 8JX

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Mollie & Fred 5 star review on 15th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery, nice quality items but size misquoted.”

Helpful Report

Posted 2 months ago

Thank you so much for taking the time to rate our A Set of Mr & Mrs Dolomite Planters, we truly appreciate your feedback! We're glad to hear that our postage was prompt, we are just so sorry about your concern about their size, we apologise for any confusion caused. We always strive to provide accurate product descriptions, and we apologise if these planters appeared smaller than you thought. If you wanted to email us at info@mollieandfred.co.uk we can look into this further, sorry once again.

Posted 2 months ago

“It’s a nice ornament. Bigger then expected. The only thing is that online I saw the clover on the left and looked if it was attached to the pearls. In reality it’s on the right under her paw. That doesn’t look as nice and as I expected it to be. You can see the difference in the pictures.”

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Posted 3 months ago

HI Josien thank you for your 4 star rating of Mollie & Fred. We're glad that you like our ornament, but we're sorry that the clover was not attached to the pearls in the way that you had expected, and as like on the picture. We'll look into this and look to change the description and images. If you'd like to return the item we are happy to arrange this, sorry again for the inconvenience caused, Charlotte

Posted 3 months ago

“Lovely gift for a friend. Beautifully made and my friend will love it!”

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Posted 4 months ago

“Nice enough. Perhaps, you could also create a bigger version.”

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Posted 4 months ago

“Fast delivery and I love the snow globe”

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Posted 4 months ago

“Really beautiful and perfect to bring in the christmas cheer. Arrived on time and the entire ordering process was smooth”

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Posted 4 months ago

“Excellent highly recommend would purchase from again”

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Posted 4 months ago

“Arrived in good fashion. Looking forward to my daughter discovering it.”

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Posted 4 months ago

“Good sellers.”

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Posted 6 months ago

Thank you Kay for your 4 star rating! We appreciate your feedback, thank for taking the time to review :)

Posted 6 months ago

“Nice choice of items - will be back for another look soon!”

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Posted 6 months ago

Thank you so much for the 4 star rating Christina! We really appreciate it! We're so glad you like our choice of items, and hope you'll come back for another look soon! We're always adding new items to our website so be sure to come back for another look soon.

Posted 6 months ago

“Bought as a joke present for friends. Not sure how they will react as anniversary not till September.”

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Posted 9 months ago

Thank you Janet for your 4 star rating of Mollie & Fred! We hope it was a successful joke present, and we hope your friends will love it when their anniversary comes in September!

Posted 9 months ago

“Good quality and being wool is eco friendly , such a unique gift so very pleased and arrived in a timely manner well wrapped”

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Posted 1 year ago

So happy to hear you are pleased with your order from us, we dispatch all orders placed before 2pm the same day mon-fri. Thank you for taking the time to review u :)

Posted 1 year ago

“Easy to order, packaged well...”

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Posted 1 year ago

Glad to hear your order was easy to place and packaged well, thank you for taking the time to review.

Posted 1 year ago

“Cute products and reasonably priced.”

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Posted 1 year ago

Lovely to hear, thanks so much for taking the time to review.

Posted 1 year ago

“Hi, delivery was just a day late (i paid for next-day due to mail strike).. i was very pleased with the quality of the product and i know my daughter will love it. I would definitely recommend Mollie & Fred to any potential customers.”

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Posted 1 year ago

So sorry your item was a day late, there were so many delays with the strikes but we did try to accommodate orders and put them on the best service. Thank you for taking the time to review and for being so understanding. Lovely to hear you would recommend us. Many thanks, Charlotte

Posted 1 year ago

“Nice range of gifts and free postage is a bonus when purchasing small amounts.”

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Posted 1 year ago

So pleased you like our free delivery offering, this is really popular and makes shopping that bit easier. Thank you for taking the time to review, Many thanks Charlotte

Posted 1 year ago

“Received the globe as a present for a very good friend. It is beautiful and she will love it .just as it looks on the website”

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Posted 1 year ago

Thank you for your lovely review, so glad you are happy with your item and your friend will be too, many thanks Charlotte

Posted 1 year ago

“Lovely gift , alot smaller than expected”

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Posted 1 year ago

Thank you for your review, sorry that your item arrived and was smaller than expected. We do put all measurements on listings but please do get in touch if you need any help with your order or wish to return, Many thanks, Charlotte

Posted 1 year ago

“I hadn't heard of this site and found it whilst looking for a particular product. Wasn't sure but purchased several items early for Xmas ! There was a listing mistake in my favour but they resolved super fast and politely.”

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Posted 2 years ago

Good Morning, We thank you for being a great customer by writing this lovely review and I am happy to hear that you experienced great customer service from one of our team members. We hope you shop with us again soon. Many Thanks India

Posted 2 years ago

“Arrived in good time and we’ll packaged.”

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Posted 2 years ago

Good Afternoon Sarah, Thank you, we appreciate you taking the time to write a lovely 5* review. Many Thanks India

Posted 2 years ago

Mollie & Fred is rated 4.8 based on 2,133 reviews