Mollie & Fred Reviews

4.8 Rating 2,133 Reviews

98 %

of reviewers recommend Mollie & Fred

4.8

Based on 2,133 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

01522 412108

Location:

Mollie And FredUnit 5 Hereward Business Centre296 Newark RoadNorth HykehamLincoln
Lincolnshire
LN6 8JX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my little nic nacs , I bought amessage holder and key they forgot to put the key one in I emailed straight way very good service received it 2 days later well done .”

Helpful Report

Posted 10 years ago

Dear Cheryl, It's great to hear about your Mollie & Fred experience. Thank you for taking the time to let us know how you enjoyed our service. Apologies again about the mix up with the items. We are only a very small family run business so appreciate your kinds words. Thanks again for your order and we do hope you will consider shopping with us again in the future. With Best Wishes Beth

Posted 10 years ago

“Customer Service from the company was very good, but the product purchased and returned was not up to the standard which I was expecting. So hopefully they will contact the supplier and advise them of this.”

Helpful Report

Posted 10 years ago

Dear Miss Barker, Thank you for taking the time to let us know how you enjoyed your Mollie & Fred shopping experience. We are sorry that you were so disappointed with your items. There are one of our best sellers and we have never had an issue with them before, we will however pass your comments on to our supplier. Thank you for your kind words regarding our customer service, we are only a small family run business and try are very best to keep our customers happy. Thanks again and we do hope you consider shopping again with us in the future. With best wishes Beth

Posted 10 years ago

“Quick delivery and well packaged. Thank you very much”

Helpful Report

Posted 10 years ago

Dear Helen, Thank you so much for your lovely review, we really do appreciate you taking the time to leave us such fab feedback. Thanks again for your order and we do hope you will consider shopping with us again in the future With Best Wishes Beth

Posted 10 years ago

“Quick delivery and well packaged. Thank you very much”

Helpful Report

Posted 10 years ago

repeat review

Posted 10 years ago

“I ordered a plaque for a friend. I did not check the dimensions on here which is my own fault. However was dissapointed with the size when i opened it. The plaque its self is nice but this was not good value for money i feel i paid too much for such a small piece. I just presumed by the price it would be even a little larger but it was tiny!”

Helpful Report

Posted 10 years ago

Dear Keileih, So sorry to here you were disappointed with your plaque, as you mentioned we do have all the sizes of all our products listed in the descriptions to avoid this happening. If you would like to return the item please just pop us an email to info@mollieandfred.co.uk With Best Wishes Beth

Posted 10 years ago

“Quick delivery, good quality, just what I wanted. Thanks”

Helpful Report

Posted 10 years ago

Dear Laura, It's great to hear about your Mollie & Fred experience. Thank you for taking the time to let us know how much you enjoyed our service. Thanks again for your order and we do hope you will consider shopping with us again in the future. With Best Wishes Beth

Posted 10 years ago

“Very quick service, gorgeous products and a lovely website - the only shame is there were quite a few items out of stock but the 'email me' option was very helpful, and it would be nice to have sturdier boxes for shipping as Royal Mail squished mine a little bit. Loved it overall and will be shopping again! X”

Helpful Report

Posted 10 years ago

Dear Abbie, It's great to hear about your Mollie & Fred experience. Some of our products are very popular and sell faster than we anticipate, we do try our best to make sure as many of our products are kept in stock but sometimes this is not always possible. It's lovely to hear you love our products as much as we do! We have lots of new lines and if you would like to be the first to know about their arrival you could always sign up to our news letter or like our Mollie & Fred Facebook page. https://www.facebook.com/MollieandFred We are sorry to hear that your parcel arrived slightly squished and can only apologise on behalf of Royal Mail. We can assure you that Christian and James do their very best to make sure everything is well packed before it leaves Mollie & Fred HQ. Thanks again for your order and we look forward to you shopping with us again in the future. With Best Wishes Beth

Posted 10 years ago

“Very pleased with service. Would recommend.”

Helpful Report

Posted 10 years ago

Dear Margo, Thank you for letting us know how you enjoyed your Mollie & Fred sopping experience and a huge thank you for the recommendation. Thanks again for your order and we do hope you will consider shopping with us again in the future. With Best Wishes Beth

Posted 10 years ago

“An excellent and very efficient service. Well done”

Helpful Report

Posted 10 years ago

Dear Paula, A huge thank you for leaving us a fabulous five star rating! Thanks again for your order and we do hope you will consider shopping with us again in the future. With Best Wishes Beth

Posted 10 years ago

“Easy to use website so I could fine the product I needed. Prompt delivery, expectations managed re: delivery time. Pacakage arrived when I needed it and in great condition. Would definitely visit the site again.”

Helpful Report

Posted 10 years ago

Dear Philippa, Thank you so much for your lovely review, we really do appreciate you taking the time to leave us such fab feedback. Thanks again for your order and look forward to you shopping with us again in the future With Best Wishes Beth

Posted 10 years ago

“Lovely dishes really well packaged would buy from them again..”

Helpful Report

Posted 10 years ago

Dear Sue, It's great to hear about your Mollie & Fred experience. Thank you for taking the time to let us know how much you enjoyed our service. Thanks again for your order and we look forward to you shopping with us again in the future. With Best Wishes Beth

Posted 10 years ago

“I found your site easy to use, and items clearly set out and described. The delivery was really quick with items being dispatched the morning after I'd ordered, and updates on this were welcome. When I received the package I was delighted with the careful wrappin and pretty packaging. Thank you.”

Helpful Report

Posted 10 years ago

Dear Joyce, Thank you for leaving us such fabulous feedback. We really do appreciate your time and kind words. Thanks again for your order and we do hope you will consider shopping with us again in the future. With Best Wishes Beth

Posted 10 years ago

“Lovely website. Goods ordered arrived quickly and well packaged. Thanks!”

Helpful Report

Posted 10 years ago

Dear Jemma, Thank you so much for your lovely review, we really do appreciate you taking the time to leave us such fab feedback. Thanks again for your order and we do hope you will consider shopping with us again in the future With Best Wishes Beth

Posted 10 years ago

“Lovely little pic”

Helpful Report

Posted 10 years ago

Dear Melanie, A huge thank you for leaving us a fabulous five star rating! Thanks again for your order and we do hope you will consider shopping with us again in the future. With Best Wishes Beth

Posted 10 years ago

“Recommend by our daughter Vicky,as she was buying some of the Christmas decorations and has used the site often. Very pleased with everything about Mollie and Fred.”

Helpful Report

Posted 10 years ago

Dear Julia, A huge thank you for taking the time to leave such lovely feedback. It's great to hear you have enjoyed shopping with us. Thank you to your daughter Vicky for recommending us too! Thanks again for your order and we do hope you will consider shopping with us again in the future. With Best Wishes Beth

Posted 10 years ago

“Excellent service. And beautifully crafted christening gift.”

Helpful Report

Posted 10 years ago

Dear Adrienne, It's great to hear about your Mollie & Fred experience. Thank you for taking the time to let us know how much you enjoyed our service. Thanks again for your order and we do hope you will consider shopping with us again in the future. With Best Wishes Beth

Posted 10 years ago

“Very speedy transaction very happy with items”

Helpful Report

Posted 10 years ago

Dear Louise, A huge thank you for taking the time to leave such lovely feedback. It's great to hear you have enjoyed shopping with us. Thanks again for your order and we do hope you will consider shopping with us again in the future. With Best Wishes Beth

Posted 10 years ago

“Really fast delivery. Great packaging. Really pleased!”

Helpful Report

Posted 10 years ago

Dear Mary, A huge thank you for taking the time to leave such lovely feedback. It's great to hear you have enjoyed shopping with us. Thanks again for your order and we look forward to you shopping with us again in the future. With Best Wishes Beth

Posted 10 years ago

“Very pleased with delivery.came day after ordering which is outstanding.love the products.would deffo use site again”

Helpful Report

Posted 10 years ago

Dear Natalie, A huge thank you for taking the time to leave such lovely feedback. It's great to hear you have enjoyed shopping with us. It's great to hear you love the products as much as we do! Thanks again for your order and we look forward to you with us again in the future. With Best Wishes Beth

Posted 10 years ago

“Excellent service and very speedy delivery. Would certainly recommend and use again. Items received beautifully packaged.”

Helpful Report

Posted 10 years ago

Dear Carole, Thank you so much for your lovely review, we really do appreciate you taking the time to leave us such fab feedback and thank you for the recommendation! Thanks again for your order and look forward to you shopping with us again in the future With Best Wishes Beth

Posted 10 years ago

Mollie & Fred is rated 4.8 based on 2,133 reviews