Mollie & Fred Reviews

4.8 Rating 2,134 Reviews

98 %

of reviewers recommend Mollie & Fred

4.8

Based on 2,134 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

01522 412108

Location:

Unit 8 Lincoln Enterprise Park, Newark Road, Aubourn
Lincoln
LN5 9FP

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Mollie & Fred 5 star review on 15th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order came quickly”

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Posted 6 years ago

“Very pleased with my purchase thanks”

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Posted 6 years ago

“Excellent service & Products as always...”

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Posted 6 years ago

“We were very pleased with our Easter Wreath which was as described and arrived on time. Keep up the good work.”

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Posted 6 years ago

“Very good quality items and very fast service will definitely be purchasing more items fro Mollie & Fred”

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Posted 6 years ago

“Fantastic delivery all items arrived in perfect condition very happy”

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Posted 6 years ago

“Bought a couple of items for a gift and they are lovely...quick delivery..thank you”

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Posted 6 years ago

“fast efficient service Very happy either the company”

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Posted 6 years ago

“Looks so pretty on our brick chimney breast. ❤️”

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Posted 6 years ago

“Lovely items, well packaged, arrived safely and quickly. Thank you”

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Posted 6 years ago

“The Easter tree I ordered was delivered in time but the base was chipped and to be honest the whole thing is a bit wonky. I have kept as it was 2 days before Easter and my children wanted one after breaking my usual one! I think it was quite over priced for what it was as well”

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Posted 6 years ago

Hi, So sorry your item arrived damaged, we would never want you to keep a damaged item without getting in touch with us, if you did want to get in touch with us we can arange a return and a refund. Unfortunately all our items are reasonably priced and based around RRP prices, sorry you felt it was overpriced, but we wouldn't want you to keep a damaged item. Many thanks Charlotte

Posted 6 years ago

“I was very pleased with my first purchase (of decorative Easter eggs), and the prompt delivery.”

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Posted 6 years ago

“My elderly mum was delighted with this. It helped to brighten her 12 weeks of self isolation. Thank you!”

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Posted 6 years ago

“Lovely product and my friend loved the gift wrap service xx”

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Posted 6 years ago

“Prompt service.”

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Posted 6 years ago

“Pack of Odd Socks ordered - perfect! Easily ordered and swiftly despatched. No complaints, thank you.”

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Posted 6 years ago

“Goods ordered in plenty of time for Easter never arrived in time”

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Posted 6 years ago

Good Morning, Many thanks for your order it is greatly appreciated. Whilst we are meeting our shipping times unfortunately the parcel network is under strain. We were not made aware of this at the time of your purchase as in this fast paced and uncertain environment companies are constantly changing. Royal mail had said there were no disruptions but have since your order date stated the following. : the postal staff are now working two shifts as they can no longer share vans so mail is going out twice a day. The online orders have put the mail network under strain with mail order levels being reported the same as Christmas peak but without extra staff. Illness in some areas has put a strain on the mail teams so unfortunately we have noticed our order delivery times have been affected. The sorting centres are also working to two metre distancing again making the process slower. We have given a detailed reply to all of our customers as this is a new circumstance to all of us and we feel the more information given this will help you understand how the delivery chain is effected. We hope you understand and we very much appreciate your patience in these uncertain times. We are accepting returns of items no longer needed, but do encourage customers to understand there will be delays. Kind Regards Charlotte

Posted 6 years ago

“The item was quite small and partly broken”

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Posted 6 years ago

Good Morning, Sorry to hear the items are smaller that you thought, all sizes are on our website for each item. If you'd like to get in touch we can arange a return if you are not happy with the item, Many thanks Charlotte

Posted 6 years ago

“The Easter wreath was very pretty and my front door looks great with it on. Very pleased with my purchase. No”

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Posted 6 years ago

“Good quality item. Fast shipping and information updated so you know when your parcel will arrive.”

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Posted 6 years ago

Mollie & Fred is rated 4.8 based on 2,134 reviews