Mollie & Fred Reviews

4.8 Rating 2,133 Reviews

98 %

of reviewers recommend Mollie & Fred

4.8

Based on 2,133 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

01522 412108

Location:

Mollie And FredUnit 5 Hereward Business Centre296 Newark RoadNorth HykehamLincoln
Lincolnshire
LN6 8JX

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Mollie & Fred 5 star review on 15th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and great prices. Delivery time was excellent and item well packaged.”

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Posted 1 year ago

Thank you SO much Derek for your 5 star rating of Mollie & Fred! We are so glad you had an excellent experience with our great service, prices and fast delivery, and that your item was well-packaged. We hope to see you as a returning customer soon!

Posted 1 year ago

“Excellent. Extremely fast service. Delivered before stated date Excelkent communication Grandson lived the socks”

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Posted 1 year ago

Thank you so much for your 5 star rating of Mollie & Fred! We are thrilled that your grandson loved his socks and so glad you were pleased with our speedy delivery and excellent communication. We appreciate your repeat business and are so happy you chose to shop with us!

Posted 1 year ago

“Excellent quality and delivery on date as promised. Would not hesitate to order from this company again”

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Posted 1 year ago

Thank you so much for your 5 star rating of Mollie & Fred John! We are so glad that the quality and delivery were excellent and that you would not hesitate to order from us again. We really appreciate your loyalty!

Posted 1 year ago

“Really pleased with their fast & efficient service & will definitely order again. Thank you.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Mollie & Fred! We are so pleased to hear that you were really satisfied with our fast and efficient service and that you plan to order from us again. Your kind words mean a lot for our small business, thank you!

Posted 1 year ago

“As described. Arrived promptly and packaged well.”

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Posted 1 year ago

Thank you so much for your 5-star rating of Mollie & Fred! We really appreciate the time taken to leave us your positive review, especially to hear that it arrived promptly and was packaged well as described.

Posted 1 year ago

“Ordered a birthday gift for my sister She loved it ! Was dispatched on time , no fuss easy process Would use again”

Helpful Report

Posted 1 year ago

Thank you for the wonderful 5-star rating and for being a repeating customer! We are so glad that your sister enjoyed the birthday gift you ordered from us, and that the process was so easy and hassle-free. We hope to see you again soon!

Posted 1 year ago

“Very fast delivery, with great packaging! Love my item price too!! Thank you ☺️”

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Posted 1 year ago

Thank you very much for your 5 star rating. We're thrilled to hear you enjoyed the very fast delivery and the packaging was great. We strive to provide the best service to our customers and we are glad you were happy. Thank you once again for being a loyal customer and for choosing Mollie & Fred! :)

Posted 1 year ago

“Some great products and would definitely buy from them again.”

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Posted 1 year ago

Thank you Matthew for the 5 stars! We are glad that you like your product and that you would buy from us again. We appreciate your loyalty and your continued support!

Posted 1 year ago

“Argggh! I hate to write a bad review! Especially on a small business. I ordered a snow globe with a white Scottie dog in it for my niece's birthday. When it arrived I opened it to find the liquid in it was brown with dirty brown bits floating in it, you could hardly see the scene. I contacted Mollie and Fred and they were great, I explained it was for an upcoming birthday so I needed a replacement quickly and they immediately sent a new one out that they checked and it was all good but it just is not the same as the picture advertised! The advertised snow globe had a dog with three trees with birds in behind it! The one I got was the dog with one boring white tree behind him. Unfortunately, I had ran out of time now for my Niece's birthday and had to just give it to her. I know this had been checked before sending it to me as it was written on the package slip and they said they would because of the faulty one I received first. It's just very disappointing that I did not get the product that was advertised, even when the item was checked before delivery. Sorry Mollie and Fred but I was very disappointed ☹️”

Helpful Report

Posted 1 year ago

Good Morning Mandy, I hope you are well. Thank you for your feedback. I am so sorry to hear that you received a faulty snow globe the first time round, I can also only apologise that you also received the incorrect globe when a replacement was sent out. Unfortunatley we have just found out that the image on our website was for the old design of this snow globe, the new snow globe design is just the one tree behind the dog. This means you did receive the correct design of the snow globe but our image was incorrect, I am really sorry about this and can only imagine how frustrating this must be. Please contact us at info@mollieandfred.co.uk and we can discuss this further. So sorry for any inconvenience caused and we hope that this hasn't put you off purchasing from us in the future. Many thanks, Emma.

Posted 1 year ago

“Loved my wooden sign! Exactly what I was looking for. Thank you 😊”

Helpful Report

Posted 1 year ago

Thank you so much for the 5-star rating! We're delighted to hear that you found the perfect wooden sign and that you're happy with it. Thank you again for your kind words and for your purchase!

Posted 1 year ago

“We really love our product- thank you”

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Posted 1 year ago

Thanks so much for the five star rating, Kathryn! We're really pleased you love your product- thank you for being such a loyal customer and for repeatedly choosing Mollie & Fred!

Posted 1 year ago

“Perfect gift idea for the special occasion. Packaged well and nicely presented in its own box. Hopefully provide many years of enjoyment. Although not dishwasher proof I'd expect these to be treated with care anyway so not really an issue.”

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Posted 1 year ago

Thank you so much for the 5 star rating Gary! We're so glad to hear that you found Mollie & Fred and were able to get the perfect gift idea for your special occasion. We truly appreciate the kind words about our packaging and presentation, and look forward to providing many years of enjoyment with our products. We also thank you for being a repeating customer, and will take your comments on board about the dishwasher proof. Many thanks, Charlotte

Posted 1 year ago

“Beautiful made, My Sister will love it, fast delivery very well packaged, would definitely recommend Thank you”

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Posted 1 year ago

Thank you for your fantastic 5 star rating of Mollie & Fred! We are glad to know that the item was beautiful, and that your sister will love it, and also that you were pleased with the fast delivery and good packaging. We appreciative your recommendation!

Posted 1 year ago

“Wonderful selection to choose from, easy to use website and quick delivery thankyou 😊”

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Posted 1 year ago

Thank you so much for the 5-star rating Elizabeth! We're so glad to hear that you love the wonderful selection, easy-to-use website, and quick delivery that we offer. Thank you for being a loyal and returning customer 😊!

Posted 1 year ago

“Beautiful design, just as advertised Securely and safely boxed, delivered slightly ahead of schedule Only one suggestion - supplying a tiny battery tea light would make this item even more perfect Thankyou”

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Posted 1 year ago

Thank you so much Marianna for your wonderful 5-star rating! We greatly appreciate your kind words regarding the beautiful design of our products. We are happy that it arrived slightly ahead of schedule and was packed securely and safely. Your suggestion about supplying a tiny battery candle to make the item even more perfect is very thoughtful, and we will definitely keep it in mind for the future. Thank you again for your kind support!

Posted 1 year ago

“Excellent service, speedy delivery.”

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Posted 2 years ago

Thank you so much for your wonderful 5 star rating of Mollie & Fred! We're so thrilled to hear that you received excellent service and a speedy delivery. We also appreciate your loyalty as a returning customer - it's customers like you that make us so successful and why we continue to do what we do. Thank you :)

Posted 1 year ago

“A lovely company to purchase from with excellent customer service and beautiful products.”

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Posted 2 years ago

Thank you so much for your five star rating! We are delighted to hear that we provided excellent customer service and lovely products. We highly appreciate your loyalty as a returning customer, and we look forward to serving you again soon

Posted 1 year ago

“Beautifully made and the person I bought it for absolutely loved it.”

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Posted 2 years ago

Thank you so much for the 5 star rating Gemma! We're so glad to hear that the item was beautifully made and your recipient loved it. It means the world to us! We appreciate you being a repeating customer.

Posted 1 year ago

“It's just what I thought it would be like”

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Posted 2 years ago

Thank you so much for your 5 star rating of Mollie & Fred! We are glad to hear that our product is just what you thought it would be like. We appreciate your kind words!

Posted 1 year ago

“A perfect addition to my lounge. Would recommend.”

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Posted 2 years ago

Thank you Karen for your 5 star rating ! We are so glad you think it's a perfect addition to your lounge, and that you would recommend it! Hope to see you shopping with us again soon

Posted 1 year ago

Mollie & Fred is rated 4.8 based on 2,133 reviews