Mollie & Fred Reviews

4.8 Rating 2,133 Reviews

98 %

of reviewers recommend Mollie & Fred

4.8

Based on 2,133 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

01522 412108

Location:

Mollie And FredUnit 5 Hereward Business Centre296 Newark RoadNorth HykehamLincoln
Lincolnshire
LN6 8JX

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Mollie & Fred 5 star review on 15th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was super impressed with the efficiency, service, delivery and the product! My parcel came so quickly. I ordered a ceramic nativity scene and it’s beautiful. Would definitely recommend this company!”

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Posted 4 years ago

“Good value, great service. Very happy with the product.”

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Posted 4 years ago

“Fabulous service!! We loved our NOEL mice. Merry Christmas and thank you xx”

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Posted 4 years ago

“I was really impressed, great value for money”

Mollie & Fred 5 star review on 8th December 2020

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Posted 4 years ago

“Beautiful advent calendar Thank you for great service and product”

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Posted 4 years ago

“Cannot leave a review as I have not yet received my product”

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Posted 4 years ago

Good Afternoon, So sorry your order has not yet arrived but you have been asked to leave a review. If you'd like to get in touch with us at info@molllieandfred.co.uk I can look into this further for you, Please be aware there are serious delays to post at the moment due to the increase in online shopping due to the festive period along with covid and online sales. Some areas are effected more than others due to Royal Mail staff isolation in the sorting offices due to Covid. Sorry for the inconvenience, Many thanks Charlotte

Posted 4 years ago

“Sorry cant review - not received the goods!”

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Posted 4 years ago

Good Morning, So sorry your order has not yet arrived but you have been asked to leave a review. If you'd like to get in touch with us at info@molllieandfred.co.uk I can look into this further for you, Please be aware there are serious delays to post at the moment due to the increase in online shopping due to the festive period along with covid and online sales. Some areas are effected more than others due to Royal Mail staff isolation in the sorting offices due to Covid. Sorry for the inconvenience, Many thanks Charlotte

Posted 4 years ago

“I was eased to discover the wonderful website of Moliie & Fred when searching for Wrendale diary for a gift. Excellent service, good value and with regular updates on delivery - who could ask for more! Will certainly be back for further purchases. What a gem!”

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Posted 4 years ago

“I have not received my order it’s been a whole week and nothing!. Royal mail are operating as normal and this company are saying there’s delays no there isn’t as Iv spoken to royal mail and they cannot find a parcel from this company clearly you’v scammed me!! Never buying from the this company again. I want my refund asap”

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Posted 4 years ago

Good Morning Abul, Unfortunately there are serious delays to post at the moment due to the increase in online shopping due to the festive period along with the covid global pandemic and online sales because of this. I'm really shocked to hear that you think we've scammed you and that you think royal mail are operating as normal, they are all full capacity and have been most of year, without the added yearly Christmas pressure. Royal mail will not be able to tell you if they have an order from a certain company, especially as we have no branding on our products, so I'm sorry I don't think this is true. Please don't accuse us of scamming you when I have valid tracking and proof of dispatch for your item and have also emailed you twice about this to which you have replied, so we are in communication about this. Your tracking states the item is still in delivery and was dispatched on the 30th, this is about the delivery time for 2nd class. You can upgrade to 1st class for faster delivery but as standard was chosen your order was dispatched on this service. Please get in touch on info@mollieandfred.co.uk and I can continue to track and advise on your parcel, which was dispatched and is in delivery, not a scam. Many thanks Charlottte

Posted 4 years ago

“I love everything I bought from Mollie and Fred. It all arrived very quickly and I will certainly buy from them again.”

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Posted 4 years ago

“Nice product. Speedy delivery. Great service.”

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Posted 4 years ago

“Beautiful Gifts, Quick delivery .... would definitely recommend”

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Posted 4 years ago

“Lovely wreath for my front door beautifully made and great price. Excellent quality, will definitely purchase again from Mollie and Fred, thank you :-)”

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Posted 4 years ago

“Great customer service and much cheaper than a big online merchant selling the same product, I love my santa bowl and can't wait to fill it with chocolates!”

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Posted 4 years ago

“Easy website to use and purchase product, good range of products. Paid extra for Royal Mail first class and took 5 days to arrive despite a quick dispatch from Mollie & Fred.”

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Posted 4 years ago

Hi, Unfortunately there are some delays to post at the moment due to the increase in online shopping due to the festive period along with covid and online sales. Some areas are effected more than others due to Royal Mail staff isolation in the sorting offices due to Covid, we are monitoring this closely. The only guaranteed way for quick delivery is our next day service, so sorry for the delay. Thank you for your positive review we really appreciate it :) Many thanks Charlotte

Posted 4 years ago

“Socks arrived in plenty of time - a birthday present for my wacky friend, just know she will LOVE them!”

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Posted 4 years ago

“The product I ordered arrived quickly & is just what I wanted, brilliant products & service”

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Posted 4 years ago

“very efficient”

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Posted 4 years ago

“Great service.”

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Posted 4 years ago

“Quick and efficient well packaged”

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Posted 4 years ago

Mollie & Fred is rated 4.8 based on 2,133 reviews