Mollie & Fred Reviews

4.8 Rating 2,133 Reviews

98 %

of reviewers recommend Mollie & Fred

4.8

Based on 2,133 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

01522 412108

Location:

Mollie And FredUnit 5 Hereward Business Centre296 Newark RoadNorth HykehamLincoln
Lincolnshire
LN6 8JX

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Mollie & Fred 5 star review on 15th February 2024

Anonymous

Anonymous // 01/01/2019

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“The Christmas tree star is gorgeous, very sparkly and looks beautiful on top of my tree. Love it.”

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Posted 4 months ago

“A surprise tree! It looks gorgeous and festive.”

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Posted 4 months ago

“Item was shipped immediately after purchase.”

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Posted 4 months ago

“Brilliant book perfect size. Just what I needed.”

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Posted 4 months ago

“Absolutely love this snow globe thank you soo much”

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Posted 4 months ago

“Beautiful item and great service from these lovely people.”

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Posted 4 months ago

“Great quality and value plus my order was processed quickly and delivered within the stated timeframe. Will definitely be back for more things as I’ve seen lots I like! Love this small business.”

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Posted 4 months ago

“Nice enough. Perhaps, you could also create a bigger version.”

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Posted 4 months ago

“Item arrived damaged. Took a while for them to reply after I left a message. Initially returns information didn't arrive so I had to phone again. Finally I found I had to print a returns label and as I don't have a printer I then had to find somewhere to do a photocopy before finally being able to return it. Just not worth the effort for a very busy person. All a very aggravating experience.”

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Posted 4 months ago

Hi, so sorry that your item arrived damaged and you had to contact us, this isn't something we would ever want to happen. I've looked into this further and can see that we replied to you within 1.5 hours so I can only apologise for the confusion here. Also regarding the having to print off the label, Royal Mail do offer a service where they can bring a shipping label to your door at no extra cost and we did explain this on the email, sorry that this wasn't able to be selected when booking your return. So sorry for the inconvenience caused here, please do get in touch if you need anything else. Many thanks

Posted 4 months ago

“Fast delivery and well made product”

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Posted 4 months ago

“Excellent service. Beautiful gift would highly recommend”

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Posted 4 months ago

“Top quality product and the inside pattern separates it from the rest - First class service - well packaged ready to wrap”

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Posted 4 months ago

“Efficient good quality service”

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Posted 4 months ago

“Hi I can’t leave a review as we have not as of the 16 of December, 2023 received your Santa Cookie Jar . I was hoping we would have received it before Christmas, are you able to supply an update on delivery date. Thank you from Nancy Caruso. Merry Christmas”

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Posted 4 months ago

Hi, so sorry that you have not yet received your item which we dispatched to Australia, if you could send an email to our customer services team on info@mollieandfred.co.uk we can look into this further for you, so sorry about this. Many thanks, Charlotte

Posted 4 months ago

“Beautiful mouse with cheese, looks lovely hanging in my kitchen, quick delivery and excellent service, would definitely purchase again from this seller. ⭐️”